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Home / Privacy Policy

Privacy Policy

How BARRACUDA BEACH HOUSE, LLC collects, uses, and protects your information.

This Privacy Policy explains how BARRACUDA BEACH HOUSE, LLC ("we," "us," or "Barracuda Diner") collects, uses, shares, and protects information when you visit https://barracudadiner.com, create an account, subscribe to a membership, or place an order in our kitchen store. By using the site you agree to the practices described here.

1. Information We Collect

We collect the following categories of information:

  • Account information. Your name, email address, and a securely hashed password when you create an account or start a free trial.
  • Order and billing information. Items purchased, order totals, shipping address, and order history. Payment card details are handled by our payment processor and are never stored on our servers.
  • Membership information. Your plan type (monthly or annual), trial and renewal dates, and subscription status.
  • Usage data. Information about how you interact with the site, such as pages viewed, recipes opened, links clicked, your approximate location, device and browser type, and referring pages. This is collected through cookies and similar technologies.
  • Communications. Messages you send us by email, including support requests and job applications.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account and membership, including trials, renewals, and cancellations.
  • Process and ship your kitchen-store orders and provide order tracking and support.
  • Send transactional emails such as receipts, shipping notices, and important account notices.
  • Operate, secure, maintain, and improve the website and our recipes.
  • Measure how the site is used and how our advertising performs, so we can reach people who may be interested in our recipes.
  • Detect, prevent, and respond to fraud, abuse, and security incidents.
  • Comply with our legal obligations and enforce our Terms of Service.

3. Advertising and Analytics: Microsoft UET Tag

We use the Microsoft Universal Event Tracking (UET) tag, a tracking tag provided by Microsoft Advertising (formerly Bing Ads). The Microsoft UET tag places cookies on your device and reports back to Microsoft about actions you take on our site, such as visiting key pages, starting a trial, or completing a purchase. We use this information to measure the effectiveness of our advertising and to show relevant ads to people who have visited our site.

Microsoft may use the data collected through the UET tag in accordance with its own privacy practices. You can learn more about how Microsoft handles data, and adjust your advertising preferences, at https://account.microsoft.com/privacy. You can also opt out of interest-based advertising from participating companies through the Digital Advertising Alliance at https://optout.aboutads.info.

4. Cookies and Similar Technologies

We use cookies to keep you signed in, remember your cart, understand how the site is used, and support advertising as described above. For a full breakdown of the cookies we use and how to control them, please read our Cookie Policy.

5. How We Share Information

We do not sell your personal information. We share it only with service providers who help us run the business, such as our payment processor, shipping carriers, email provider, and advertising and analytics partners like Microsoft Advertising. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer such as a merger or sale of assets.

6. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act gives you the right to know what personal information we collect, to request access to or deletion of that information, to correct inaccurate information, and to opt out of the sale or sharing of your personal information. We do not sell personal information. We will not discriminate against you for exercising any of these rights. To make a request, email us at info@barracudadiner.com.

7. Your Rights Under GDPR (EU and UK Residents)

If you are located in the European Union or the United Kingdom, you have the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability. Where we rely on your consent, you may withdraw it at any time. You also have the right to lodge a complaint with your local data protection authority. Our legal bases for processing include performing our contract with you, our legitimate interests in operating and improving the service, your consent, and compliance with legal obligations. To exercise your rights, contact us at info@barracudadiner.com.

8. Data Retention

We keep your information only as long as we need it for the purposes described in this policy:

  • Account data is kept while your account is active and for up to 24 months after you close it, in case you return.
  • Order and billing records are kept for up to 7 years to meet tax, accounting, and legal requirements.
  • Support communications are kept for up to 24 months after your request is resolved.
  • Usage and advertising data tied to cookies is retained according to the lifespans described in our Cookie Policy.

When data is no longer needed, we delete it or anonymize it.

9. Security

We protect your information with reasonable administrative, technical, and physical safeguards, including encrypted connections and hashed passwords. No method of transmission or storage is completely secure, so while we work hard to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our site is intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 in the European Union and United Kingdom). If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you. Your continued use of the site after changes take effect means you accept the updated policy.

12. Contact Us

If you have questions about this policy or your information, contact us at:

BARRACUDA BEACH HOUSE, LLC
225 Kono Way, Destin, FL 32541, USA
Email: info@barracudadiner.com